Truecom Telesoft

Ripple includes the survey management module to manage a variety of surveys allowing WiFi hosts to introduce simple questionnaires or advanced assessments with ease.

For every survey, one can even set diverse conditions and allocate quota of respondents for every type of survey. The module includes an inbuilt template editor that possesses advanced scripting abilities and can be customized to fashion surveys out of the blue.

Salient Features

Data Safety and Integrity: All survey data is saved securely on servers in accordance to our data integrity and security principles and measures
Create custom surveys: Create your tailored survey based on respondents, locality and language.
Define permissions: Define a fine-grained custom permission system to determine the respondents for each survey and the sway of survey administrators in defining the survey structure etc.
Insert varied question types: Use different types of queries simple single choice questions or multiple choice questions to equations and differential questions easily.
Set quick edits to survey: Edit survey contents with the WYSIWYG editor and stylize it with HTML code as required.
Create and Manage quotas: Create quotas as required for the survey to ensure ideal composition of participants with pre-defined criteria based on answers.
Filter non-relevant queries: Filter sub-questions based on previous answers to multiple-choice questions thus avoiding non-relevant questions to pop up in the survey.
Develop similar surveys easily: You can easily replicate surveys with minor additions or deletions at your convenience, thus getting extensive surveys in a trice.
Assess and analyze: Use the inbuilt assessment system to analyze answer options and make scores visible or invisible as required.
Ascertain right respondents: Pop up surveys based on user information through the captive portal. You can make answering surveys mandatory to deliver access to the WiFi network for a specific period.
Align with Brands: Adjust logos, colors, and fonts to align surveys to specific brands with custom HTML/ JavaScript code.
Prepare Real-time Reports: Create reports based on survey statistics with a few clicks, filter answers as required, and then export the same to Excel or PDF.

Aligned with Campaign Management

Customizable survey forms can be an integral part of campaign management module and can be optional or mandatory action of the WiFi login process. Data from the surveys is garnered on the WiFi platform relaying results to the reporting module. One can capture simple demographic data as part of the customer database building process.

Questions can be optional or one of the multi-choice responses from pre-defined options or even as free text. The data including email, contact numbers and profile information is then leveraged for the ad server setup too

Salient Benefits

Deploy customizable surveys right at the login process in the captive portal.
Associate relevant surveys with specific hotspots or switch authentication method as required.
Make surveys mandatory or optional for WiFi network accessibility.
Apply inherent logic to elicit positive responses from users for specific ad campaigns.
Standard questions with relation to age, gender, locality and profession can be used for demographic analysis and future marketing campaigns.
Export survey results for use in other applications.

Survey Management

Salient Features

Aligned with Campaign Management

Salient Benefits